Medical Support Services for CBP (including medical exams, fitness for duty, drug testing, and related services)

3. Instructions to Offerors

Proposal Submission

• Two-Phase Process:
  • Phase I: Written technical/management approach and past performance questionnaire.
  • Phase II: Oral presentation, Small Business Utilization Plan, and cost/price proposal.
• Submission Format: Electronic files only; detailed instructions and naming conventions are provided in the solicitation.
• Page Limits: Volume I (Technical/Management) is limited to 25 pages (excluding required attachments).
• Required Content: Proposals must address all requirements in the Statement of Work (SOW), demonstrate network coverage, and describe quality control and transition plans.
• Key Personnel: Resumes and letters of commitment for all key positions must be included.
• Exceptions/Deviations: Any exceptions to terms or requirements must be clearly stated and justified.

Evaluation Criteria

• Factors: Technical & Management Approach, Past Performance, Oral Presentation, Small Business Utilization, and Cost/Price.
• Relative Importance: Technical is most important, followed by Past Performance, Oral Presentation, Small Business Utilization, and then Cost/Price.
• Best Value: Award will be made on a best value trade-off basis.

Additional Requirements

• Security and Privacy: Compliance with all DHS and CBP security, privacy, and IT requirements is mandatory.
• Transition: Offerors must provide a detailed transition-in plan with their proposal.
• Quality Control: Submission of a draft Quality Control Plan is required within 5 days of award.

4. Attachments

The following attachments are included with this solicitation:

1. Attachment 1: Statement of Work (SOW) – Medical Support Services (Final, Jan 23, 2026)
2. Attachment 2: Small Business Utilization Plan (Template) – To be provided by amendment
3. Attachment 3: Historical Duty Locations
4. Attachment 4: Price Proposal Template- To be provided by amendment
5. Attachment 5: Past Performance Questionnaire - To be provided by amendment
6. Attachment 6: Security Documents - To be provided by amendment
7. Attachment 7: Wage Determinations – To be provided by amendment

Additional forms, including the SF 1449, templates, and other attachments will be provided as needed.

End of SF 1449 Page 2 Notes